Fort Collins 911 (FC911) is a 24-hour, 365 day a year operation, and is the Public Safety Answering Point (PSAP) responsible for answering all 911 calls which originate from within the Poudre Fire Authority (PFA) and Wellington Fire Protection District (WFPD) as well as non-emergent telephone lines coming into Fort Collins Police Services. The dispatch response area covers over 2,000 square miles and a population of over 186,000. Center staffing consists of a Communications Manager, 6 Dispatch Supervisors (2 Administrative and 4 Operational) and 29 Emergency Communications Dispatchers.
FC911 is an Accredited Center of Excellence (ACE) through the National/International Academies of Emergency Dispatch with each member of staff being trained in emergency medical dispatching. The center handles on average over 1000 Emergency Medical Dispatch (EMD) calls monthly.
Fort Collins 911 (FC911) consists of these agencies: Fort Collins Natural Areas Ranger, Fort Collins Police Department, Platte River Fire Rescue, Poudre Fire Authority, UCHealth EMS and Wellington Fire Protection District.